public interface CiscoFeatureReason
CiscoFeatureReason
interface specifies the feature reason
that is associated with each delivered event.Modifier and Type | Field and Description |
---|---|
static int |
REASON_BARGE
The reason for the event is the BARGE feature.
|
static int |
REASON_BLINDTRANSFER
The reason is single step transfer.
|
static int |
REASON_CALL_MONITORING
REASON_CALL_MONITORING>: Indicates that the reason for the Call Event is Call Monitoring. |
static int |
REASON_CALLPICKUP
The reason for the event is PICKUP.
|
static int |
REASON_CCM_REDIRECTION
The reason for the event is the SIP 3xx feature.
|
static int |
REASON_CLICK_TO_CONFERENCE
REASON_CLICK_TO_CONFERENCE>: Indicates that the events are caused by Click to Conference feature |
static int |
REASON_CONFERENCE
The reason for the event is CONFERENCE.
|
static int |
REASON_DEQUEUING
This reason indicates that the event has been gererated because the call has got de-queued under the Native Queuing Feature
|
static int |
REASON_DEQUEUING_AGENTS_BUSY
This reason indicates that the event has been gererated because the call has got de-queued under the
Native Queuing Feature as the agents were busy and the queue was full
|
static int |
REASON_DEQUEUING_AGENTS_UNAVAILABLE
This reason indicates that the event has been gererated because the call has got de-queued under the
Native Queuing Feature as the agents were either not logged-in or were unregistered.
|
static int |
REASON_DEQUEUING_TIMER_EXPIRED
This reason indicates that the event has been gererated because the call has got de-queued under the
Native Queuing Feature as the maximum queue timer expired
|
static int |
REASON_DPARK_CALLPARK
The reason for the event is the DPARK feature.
|
static int |
REASON_DPARK_REVERSION
The reason for the event is DPARK Reversion.
|
static int |
REASON_DPARK_UNPARK
The reason for the event is DPARK UNPARK.
|
static int |
REASON_EXTERNALCALLCONTROL
The reason for events caused by the External Call Control feature
|
static int |
REASON_FAC_CMC
The reason for the event is the FAC or CMC feature.
|
static int |
REASON_FORWARD_NO_RETRIEVE
REASON_FORWARD_NO_RETRIEVE>: Indicates that reason for the forward is
FORWARD NO RETRIEVE destination DN is configured and the Park Monitoring Forward-No-Retrieve
timer has expired. |
static int |
REASON_FORWARDALL
The reason for the event is FORWARD.
|
static int |
REASON_FORWARDBUSY
The reason for the event is that is Call Forward Busy is configured.
|
static int |
REASON_FORWARDNOANSWER
The reason for the event is that Call Forward No Answer is configured.
|
static int |
REASON_IMMDIVERT
The reason for the event is imm divert.
|
static int |
REASON_MEDIA_STREAMING
The reason for events caused by the Agent Greeting feature, and represents events related to media streaming.
|
static int |
REASON_MOBILITY
The reason for events caused by the Mobility Manager feature.
|
static int |
REASON_MOBILITY_CELLPICKUP
The reason for events caused by the Mobility Manager feature when the softkey cellpickup
feature was used.
|
static int |
REASON_MOBILITY_FOLLOWME
The reason for events caused by the Mobility Manager feature when roaming is enabled.
|
static int |
REASON_MOBILITY_HANDIN
The reason for events caused by the Mobility Manager feature when a dual-mode mobile phone
moves from the cellular network into range of the enterprise wireless network.
|
static int |
REASON_MOBILITY_HANDOUT
The reason for events caused by the Mobility Manager feature when a dual-mode mobile phone
moves from the enterprise wireless network into the cellular network.
|
static int |
REASON_MOBILITY_IVR
The reason for events caused by the Mobility Manager feature when IVR was used to make a call
to an IP phone within a Unified CM cluster.
|
static int |
REASON_NORMAL
The reason for the event is NORMAL.
|
static int |
REASON_PARK
The reason for the event is the PARK feature.
|
static int |
REASON_PARKREMAINDER
Deprecated.
Use REASON_PARKREMINDER.
|
static int |
REASON_PARKREMINDER
The reason for the event is a parked call reminder.
|
static int |
REASON_PLAY_ANNOUNCEMENT
This reason indicates that the event has been generated because of play announcement.
|
static int |
REASON_QSIG_PR
The reason for the event is QSIG path replacement.
|
static int |
REASON_QUEUING
This reason is for events caused by the Native queuing feature when the call gets queued
|
static int |
REASON_REDIRECT
The reason for event is REDIRECT.
|
static int |
REASON_REFER
The reason for the event is a REFER done at Unified CM.
|
static int |
REASON_REPLACE
The reason for the event is the REPLACE feature done at Unified CM.
|
static int |
REASON_SAF_CCD_PSTN_FAILOVER
REASON_SAF_CCD_PSTN_FAILOVER>: Indicates that the reason for the Call Event is that
the call has failed over to a PSTN line as a result of the SAF feature |
static int |
REASON_SILENTMONITORING
Deprecated.
This constant is being replaced by REASON_CALL_MONITORING from release 8.5(1)
|
static int |
REASON_TRANSFER
The reason for the event is TRANSFER.
|
static int |
REASON_UNPARK
The reason for the event is the UNPARK feature.
|
static final int REASON_NORMAL
static final int REASON_TRANSFER
static final int REASON_FORWARDALL
static final int REASON_FORWARDNOANSWER
static final int REASON_FORWARDBUSY
static final int REASON_REDIRECT
static final int REASON_BLINDTRANSFER
static final int REASON_CONFERENCE
static final int REASON_PARK
static final int REASON_UNPARK
static final int REASON_PARKREMAINDER
static final int REASON_PARKREMINDER
static final int REASON_BARGE
static final int REASON_QSIG_PR
static final int REASON_CALLPICKUP
static final int REASON_IMMDIVERT
static final int REASON_FAC_CMC
static final int REASON_CCM_REDIRECTION
static final int REASON_REFER
static final int REASON_REPLACE
static final int REASON_DPARK_CALLPARK
static final int REASON_DPARK_REVERSION
static final int REASON_DPARK_UNPARK
static final int REASON_SILENTMONITORING
static final int REASON_MOBILITY
static final int REASON_MOBILITY_IVR
static final int REASON_MOBILITY_CELLPICKUP
static final int REASON_MOBILITY_HANDIN
static final int REASON_MOBILITY_HANDOUT
static final int REASON_MOBILITY_FOLLOWME
static final int REASON_CLICK_TO_CONFERENCE
REASON_CLICK_TO_CONFERENCE>: Indicates that the events are caused by Click to Conference feature
static final int REASON_FORWARD_NO_RETRIEVE
REASON_FORWARD_NO_RETRIEVE>: Indicates that reason for the forward is
FORWARD NO RETRIEVE destination DN is configured and the Park Monitoring Forward-No-Retrieve
timer has expired.
static final int REASON_SAF_CCD_PSTN_FAILOVER
REASON_SAF_CCD_PSTN_FAILOVER>: Indicates that the reason for the Call Event is that
the call has failed over to a PSTN line as a result of the SAF feature
static final int REASON_EXTERNALCALLCONTROL
static final int REASON_MEDIA_STREAMING
static final int REASON_CALL_MONITORING
REASON_CALL_MONITORING>: Indicates that the reason for the Call Event is Call Monitoring.
static final int REASON_QUEUING
static final int REASON_DEQUEUING
static final int REASON_DEQUEUING_TIMER_EXPIRED
static final int REASON_DEQUEUING_AGENTS_BUSY
static final int REASON_DEQUEUING_AGENTS_UNAVAILABLE
static final int REASON_PLAY_ANNOUNCEMENT